Our Commitment to Compliance
At Cues.ai, we understand that universities handle sensitive student data and must comply with strict regulatory requirements. Our platform is built with compliance at its core, ensuring your institution can leverage powerful analytics while maintaining the highest standards of data protection.
GDPR Compliant
Full compliance with European data protection regulations
UK GDPR Ready
Aligned with UK-specific data protection requirements
Privacy by Design
Data protection built into every feature from the ground up
Regulatory Compliance
Data Protection Regulations
We maintain compliance with multiple data protection frameworks:
- GDPR (General Data Protection Regulation) - Full compliance with EU data protection laws
- UK GDPR - Adherence to UK-specific requirements post-Brexit
- PECR (Privacy and Electronic Communications Regulations) - Compliant cookie and tracking practices
- Data Protection Act 2018 - Full alignment with UK data protection legislation
Education Sector Compliance
Specific compliance measures for higher education institutions:
- Accessibility Standards - WCAG 2.2 compliance for inclusive analytics
Security Standards
Infrastructure Security
Our technical infrastructure meets enterprise-grade security standards:
- Encryption - TLS 1.2+ for data in transit, AES-256 for data at rest
- Access Controls - Role-based permissions and multi-factor authentication
Operational Security
- 24/7 Monitoring - Continuous security monitoring and threat detection
- Incident Response - Documented procedures for security incidents
- Business Continuity - Disaster recovery and backup procedures
- Vendor Management - Rigorous assessment of third-party processors
Data Governance
Data Minimization
We follow the principle of data minimization:
- Collect only data necessary for specified purposes
- Automatic data retention policies
- Regular data audits and cleansing
- Pseudonymisation where possible
User Rights Management
Full support for data subject rights:
- Right to Access - Easy data export and access tools
- Right to Rectification - Update and correct personal data
- Right to Erasure - Complete data deletion capabilities
- Right to Portability - Standard format data exports
- Right to Object - Opt-out mechanisms for data processing
Compliance Features
Dedicated Support
Our compliance team is here to help:
- Data Protection Officer (DPO) available for queries
- Compliance hotline for urgent matters
- Regular compliance reviews and recommendations
- Support for regulatory audits and assessments
Continuous Improvement
Compliance is an ongoing journey. We continuously:
- Monitor regulatory changes and updates
- Update our platform to meet new requirements
- Engage with regulatory bodies and industry groups
- Invest in security and compliance enhancements
- Seek feedback from our university and college partners
Contact Our Compliance Team
For compliance-related inquiries or to request our full compliance documentation:
Data Protection Officer
Email: [email protected]
Phone: +44 (0)20 8050 1284
Registered Office: 30 Brunswick Road, Shoreham-by-Sea, West Sussex BN43 5WB
Company Number: 10206346
Last Updated: December 2023
